Transport Issues

Notice

This page contains general information and will be detailed and illustrated on Nov 24th.

Report and track problems with vehicles.

Navigation Path

• ERP → Transport → Issues

Required Permissions

• Transport View (minimum)

Page Overview

This page helps you register and manage transport issues:

• See Active vs Archived/Resolved issues (tabs)
• Browse issues grouped by type + code
• Filter by license plate
• Create a new issue (CreateIssueModal)
• Mark an issue as resolved and add resolution details (IssueResolutionModal)
• View resolution details later (IssueResolutionViewModal)
• View attached photos (issue photo + resolution photo)

Tabs, Grouping, and Filters

• Tabs:
  • Active: current issues that require attention
  • Archived/Resolved: issues that were marked as resolved
• Grouping: issues are grouped by issue type and issue code.
• Filter: search by license plate to narrow down the list.

Reporting an Issue

If you notice a problem with a vehicle (e.g., flat tire, engine light):

1. Go to Transport > Issues.
2. Click Report Issue (or Create Issue).
3. Select the Vehicle.
4. Select the Issue Type (code + description).
5. Choose Severity (Low / Medium / High / Critical).
6. Add Notes if needed.
7. Upload a Photo (optional).
8. Click Create/Submit.

Create Issue Modal (CreateIssueModal)

Fields:

• Vehicle (required)
• Issue type/code (required; searchable list)
• Severity (default: Medium)
• Notes (optional)
• Photo (optional)

Tracking Status

Issues go through several stages:

• Active: reported and not yet resolved
• Pending: waiting / scheduled (if used in your flow)
• Resolved: fixed and moved to archive tab

You can check the status of your reported issues in the list view.

Resolving an Issue

When an issue is fixed:

1. Open the issue card.
2. Click Mark Resolved.
3. Fill in Resolution notes (required).
4. Optionally add a resolution photo.
5. Optionally set a reminder date (to reactivate/notify later, if used).
6. Confirm.

Viewing Resolution Details

For resolved issues you can open Resolution details to see:

• resolution notes
• resolution photo (if attached)
• reminder date (if set)

Photos

• Issue photo: if provided during creation, you can open it from the issue card.

Common Interactions

• This page is primarily click-based (cards/buttons). If your instance enables right-click menus elsewhere, they are not required here.